Shipping & Returns

Standard shipping
Shipping is free for orders of USD 100 or above. For orders under USD 100, a shipping fee of USD 10 will be charged. Any exceptions are labeled accordingly. Available items will be charged and dispatched within 1-2 business days. Backordered items will be charged and dispatched as soon as they become available. You will receive tracking information by email when your order has been shipped. Delivery time is 5-6 business days. Please note that these delivery times are approximate values stated by our delivery partners and cannot be guaranteed. 
 

Please note that P.O. Box, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

Payment method
We accept payments by credit card (AMEX, Mastercard, Visa). All list prices are exclusive of sales tax.

Changes to your order
Please note: We cannot make any changes to your order after you have submitted it. If you need to update the shipping address or wish to change the books you have ordered, you will need to request a cancellation and order again. If the parcel has already been shipped and you need to change the shipping address, you will need to contact the local delivery company once the parcel has arrived.

Returns policy
If the content of your order is incorrect, or arrives damaged, you are eligible for a full refund of the purchase price, including original shipping costs. You may also opt for a replacement delivery (subject to availability). If you received a damaged item, please contact us at info@winifredpublishing.com with details of the defect, including pictures if possible.

If you are unhappy with your purchase for any other reason, please note that you will be responsible for the return shipping cost, which is non-refundable. Upon receipt of your return we will refund the full purchase amount of the returned items. Shipping fees are non-refundable.

To receive a refund, please return your item/s to us within 14 days of the delivery date and in the same condition you received it to the return address below:

Winifred Publishing 

232 E 58th Street, #2

New York, NY 10022

Please make sure to include a copy of your order confirmation so the return can be identified.

If you would like to contact us with a question regarding an online order, please do so via our contact form.